Promoted articles
- The microphone for the X340 PRO EVO is not working
- 📄 TV Remote Guide
- 📄 Measuring Television Guide
- Google TV - Factory Reset
- Google TV - Tuning for local channels
- Android TV - Tuning for local channels
- Android TV: Guide to Google Assistant
- Soundbar: What is a subwoofer?
- 📄 Air Purifier Pairing Guide
- PRISM+ Aura FAQ
- PRISM+ Smart Locks application introduction
- DuoSync technology
- Smart Lock FAQ
- 📄 Getting Started with PRISM+ Connect
- 🟢PRISM+ Connect Status
- How to activate free Viu Premium trial
- How to pay with Grabpay and apply Grabpay voucher code?
- Free 12 Month meWATCH PRIME Subscription Guide (Android and Google TVs Only)
Knowledge base
Audio & Visual
Monitors
- The microphone for the X340 PRO EVO is not working
- What is KVM and how can it benefit me?
- Why is my webcam and microphone not working on X450 PRO?
- Identifying what ports a laptop have for displaying to an external monitor?
- How to install X-series and C-series monitor stand
- I have a high refresh rate monitor but it is showing 60Hz on my display setting. What should I do?
Televisions
- 📄 TV Remote Guide
- 📄 Measuring Television Guide
- Google TV - Factory Reset
- Google TV - Tuning for local channels
- Android TV - Tuning for local channels
- Android TV: Guide to Google Assistant
Soundbars
- Soundbar: What is a subwoofer?
- Soundbar: Subwoofer Connection Dropping Out
- Soundbar: Why am I not getting Dolby Atmos on Symphony, Ripple or Rythm?
- Soundbar: Why is the remote not working?
- Soundbar: Why is there no audio emitting from the soundbar?
- Soundbar: Why is the subwoofer not pairing with the soundbar?
Air Cooler
Aircon
- 📄 Aircon Pairing Guide
- 📄 PRISM+ Zero ON/OFF User Guide
- 📄 PRISM+ Zero Remote Control User Guide
- 🧰 Why is there mist coming out from the Air Conditioner?
- 🧰 How come the Air Conditioner has no power?
- 🧰 Why is my Air Conditioner compressor leaking water?
Ceiling Fan Oasis Pro
- Is there any difference between the 3-blade and 5 blade composition?
- The fan only turns ON after pressing the button many times. Is it normal?
- Does the Oasis Pro use the same frequency as the Oasis?
- Can I engage my own contractor or ID to do the reinforcement for the false ceiling?
- Can I use my existing reinforcement?
- Is the installation safe enough for me to clean it myself? How should I clean the ceiling fan?
Ceiling Fan Oasis
- Product - Is there a store where I can purchase some of the Ceiling Fan parts?
- Product - Is it possible to replace the default LED light of the Ceiling Fan?
- Product - What is the remote frequency of the Ceiling Fan?
- Product - What are the different variations of LED color in the ceiling light?
- Product - Is there a safety mark on your Ceiling Fan?
- Product - What is the Lumens generated for the LED of our Oasis Standard/Smart fans?
Services
FAQ
- 📌 What is trunking for Air Conditioner installation?
- 📌 What is a Split System for Air Conditioners?
- 📌 What is a Refrigerant for Air Conditioners?
- 📌 What is the tick rating for PRISM+ Air Conditioners?
- 📌 What is an Inverter aircon?
- 📌 How to purchase Aircon System via Atome and apply vouchers?
Air Purifier
Refrigerator
Home Security & Digital Locks
Home Security Accessories
Digital Door & Gate Locks
- PRISM+ Smart Locks application introduction
- DuoSync technology
- What is the difference between an admin passcode and a lock passcode?
- How do I create or delete access on PRISM+ Connect?
- How do I factory reset the Door/Gate locks?
- What if my digital lock runs out of battery while I am out of my home?