📄 Aircon Pairing Guide

 

 

  Android iOS

Mobile and Wi-Fi Connection

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    • Make sure your mobile device is connected to your Home or Office Wi-Fi network.
    • Tap on the "+" button on the top right corner of your screen.
    • Tap on “PRISM+ Zero".

Remote Control to Aircon Device Connection

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      • Point the remote controller directly at your aircon device.
      • Press and hold the "Mode" + "Wi-Fi" buttons at the same time on the remote controller until you hear a beep to reset your Aircon’s Wi-fi.
      • Tap on the "Continue" button. 

Wi-Fi Hotspot of your Aircon Device

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      • In about 2 minutes, your Aircon Device will create an alpha-numeric Wi-Fi Hotspot which will look like: "c1b34567“ or “GR_AC_100001_09_D131”
      • Note: Reset and pair your aircon devices one by one, do not set up all the aircon hotspots at once; instead, reset and pair each aircon equipment individually.
      • Tap on the "Confirm" button and a countdown timer should appear. 

AC Wi-Fi Hotspot

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      • Wait for the countdown timer to finish and tap on the "Next" button thereafter. Keep this window open until the countdown is over.
      • If you have already waited for 2 minutes prior to this step and your unique AC W-Fi hotspot (for example "c1b34567") has appeared in your Wi-Fi list, please proceed to tap on the "Skip“ button.
      • Tap on the “Next” button after the countdown is over and move on to pairing the device. 

Connect Your Aircon Wi-Fi Network

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      • Select your unique aircon Wi-Fi network. 
      • Your aircon Wi-Fi network should be a string of alpha-numeric characters starting with "c“ or “GR_AC”
      • For example: "c1b34567“ or “GR_AC_100001_09_D131”
      • Enter the password: “12345678”.

Selecting Your Home or Office Wi-Fi Network

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      • Select your Home or Office Wi-Fi network.
      • Make sure that your mobile device is connected to the same network before moving on to the next step.
      • If you decide to join a different Wi-Fi network, do so through the settings on your phone, and the information will automatically fill in this area.

Connect your Mobile Device to your Home or Office Wi-Fi

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      • Make sure that your mobile device is connected to your Home or Office Wi-Fi network.
      • Once your mobile device has connected successfully, it should appear in the Wi-Fi field as seen in the picture.
      • Enter your Home or Office Wi-Fi Password and tap on the "Continue" button. 

Device Connection to the Internet

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      • After tapping on the "Continue" button, wait for your mobile device to be connected to the internet.

Device Name Setup

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      • Once pairing is successful, you will be prompted to enter a name for your aircon device.
      • It is recommended that you give your aircon device a simple and easy-to-pronounce name should you decide to use "Google Home" later on.

Adding Location to your Device

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      • If this is your first time pairing your aircon, you will be prompted to add a "Location“.
      • Otherwise, please proceed to tap on an existing "Location" to start controlling your aircon devices using the PRISM+ Connect App!
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