Pairing Your Aircon to your iOS Device

Check your WiFi connection


  • Make sure that your mobile device is connected to your Home or Office Wi-Fi network before starting the pairing process.
  • Tap on the "+" button on the top right corner of your screen.
  • Tap on “PRISM+ Zero".

Remote Control to Aircon Device Connection


  • Point the remote controller directly at your aircon device.
  • Press and hold the "Mode" + "Wi-Fi" buttons at the same time on the remote controller until you hear a beep to reset your Wi-Fi hotspot.
  • Tap on the “Continue” button. 

Check your Wifi Connection


  • Make sure that you are connected to your Home or Office Wi-Fi network.
  • Once your mobile device has connected successfully, it should appear in the Wi-Fi field as seen in the picture.
  • If you decide to join a different Wi-Fi network, do so through the settings on your phone, and the information will automatically fill in this area.
  • Enter your Home or Office Wi-Fi Password and tap on the "Continue" button. 

AC Wi-Fi Hotspot


  • In about 2 minutes, your aircon device will create an alpha-numeric Wi-Fi Hotspot which will look like "c1b34567“ or “GR_AC_100001_09_D131”.

Note: Reset and pair your aircon devices one by one, do not set up all the aircon hotspots at once; instead, reset and pair each aircon device individually.

  • Tap on "Open Wi-Fi Settings" and you will be directed to your Wi-Fi selection page in your Apple Device.
  • Select your Aircon Device Wi-Fi hotspot, which is a string of alpha-numeric characters that look like "c1b34567“ or “GR_AC_100001_09_D131” .
  • Enter the password: “12345678”.
  • Return to PRISM+ Home App and tap on the "Continue" button.

Connect Your Aircon Wi-Fi Network


  • Tap on “Confirm”, and a countdown timer should appear thereafter.
  • Wait for the countdown timer to finish and tap on the "Next" button thereafter. Keep this window open until the countdown is over.
  • If you have already waited for 2 minutes prior to this step and your unique AC W-Fi hotspot (for example "c1b34567") has appeared in your Wi-Fi list, please proceed to tap on “I’m connected, skip to next step".

Device Connection to the Internet


  • After tapping “Next”, wait for your device to be connected to the internet.


  • Once pairing is successful, you will be prompted to enter a name for your aircon.
  • It is recommended that you give your air conditioning equipment a simple and easy-to-pronounce name should you decide to use on "Google Home" later on.

Adding Location to your Device


  • If this is your first time pairing your aircon, you will be prompted to create a "Location" where you have set up your Aircon Devices.
  • Otherwise, please proceed to tap on an existing "Location" to start controlling your aircon devices using the PRISM+ Home App!
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