Check your WiFi connection
- Make sure that your mobile device is connected to your Home or Office Wi-Fi network before starting the pairing process.
- Tap on the "+" button on the top right corner of your screen.
- Tap on “PRISM+ Zero".
Remote Control to Aircon Device Connection
- Point the remote controller directly at your aircon device.
- Press and hold the "Mode" + "Wi-Fi" buttons at the same time on the remote controller until you hear a beep to reset your Wi-Fi hotspot.
- Tap on the “Continue” button.
Check your Wifi Connection
- Make sure that you are connected to your Home or Office Wi-Fi network.
- Once your mobile device has connected successfully, it should appear in the Wi-Fi field as seen in the picture.
- If you decide to join a different Wi-Fi network, do so through the settings on your phone, and the information will automatically fill in this area.
- Enter your Home or Office Wi-Fi Password and tap on the "Continue" button.
AC Wi-Fi Hotspot
- In about 2 minutes, your aircon device will create an alpha-numeric Wi-Fi Hotspot which will look like "c1b34567“ or “GR_AC_100001_09_D131”.
Note: Reset and pair your aircon devices one by one, do not set up all the aircon hotspots at once; instead, reset and pair each aircon device individually.
- Tap on "Open Wi-Fi Settings" and you will be directed to your Wi-Fi selection page in your Apple Device.
- Select your Aircon Device Wi-Fi hotspot, which is a string of alpha-numeric characters that look like "c1b34567“ or “GR_AC_100001_09_D131” .
- Enter the password: “12345678”.
- Return to PRISM+ Home App and tap on the "Continue" button.
Connect Your Aircon Wi-Fi Network
- Tap on “Confirm”, and a countdown timer should appear thereafter.
- Wait for the countdown timer to finish and tap on the "Next" button thereafter. Keep this window open until the countdown is over.
- If you have already waited for 2 minutes prior to this step and your unique AC W-Fi hotspot (for example "c1b34567") has appeared in your Wi-Fi list, please proceed to tap on “I’m connected, skip to next step".
Device Connection to the Internet
- After tapping “Next”, wait for your device to be connected to the internet.
- Once pairing is successful, you will be prompted to enter a name for your aircon.
- It is recommended that you give your air conditioning equipment a simple and easy-to-pronounce name should you decide to use on "Google Home" later on.
Adding Location to your Device
- If this is your first time pairing your aircon, you will be prompted to create a "Location" where you have set up your Aircon Devices.
- Otherwise, please proceed to tap on an existing "Location" to start controlling your aircon devices using the PRISM+ Home App!