Fan Pairing Guide on iOS

Pre-pairing Guide

  • Make sure you are connected to a 2.4 GHz network.
  • If there is a Wi-Fi extender or a Mesh network set-up, follow the steps on "Home Network with Wi-Fi Extender / Mesh Network".
  • Update the PRISM+ Connect App to its latest version.

For Home Network with Wi-Fi Extender / Mesh Network

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  • Make sure the router remains switched on throughout the process.
  • Tap "General" on settings and tap "About".
  • Change the mobile phone and/or mobile hotspot name to be the same as the router's 2.4GHz Network SSID.
  • Change the mobile hotspot password to be the same as the Wi-Fi router's password.
  • Turn off the Wi-Fi on your mobile phone.
  • Then, turn on your mobile hotspot.
  • Start the pairing process.

Connect your Mobile Device to your Home/Office Wi-Fi

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  • Make sure your mobile device is connected to your Home or Office Wi-Fi network with Internet access.
  • Tap "+" button on the upper right corner of your screen.
  • Tap “PRISM+ Oasis"

Connect Remote Control to Ceiling Fan Device

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  • Stand about 2 to 3 meters away from the ceiling fan.
  • Point the ceiling fan remote controller directly at your Ceiling Fan device.
  • Press and hold the 8H button for 5 seconds until you hear a beep.

Home or Office Wi-Fi Network Sign In

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  • Make sure that your mobile device is connected to your Home or Office Wi-Fi network.
  • Once your mobile device has successfully connected, it should appear in the Wi-Fi field as seen in the picture.
  • Enter your Home or Office Wi-Fi Password. 
  • Make sure that the password entered is correct.
  • Tap "Continue".
  • For users with Mesh Network, the Wi-Fi Name and Password are the same as your router’s.

Mobile Device to Wi-Fi Connection

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  • After tapping on the "Continue" button, wait for your mobile device to be connected to the internet.

Device Name Setup

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  • Once pairing is successful, you will be redirected to enter a name for your ceiling fan.
  • It is recommended that you change the name of the device to a easily recognized word or phrase, like “bedroom fan” should you decide to use Google Home later on.

Device Location Setup

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  • If this is your first time pairing your ceiling fan, you will be redirected to create a "Location“.
  • Otherwise, please proceed to tap on an existing "Location" to start controlling your aircon devices using the PRISM+ Home App.
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