- Make sure you are connected to a 2.4 GHz network.
- If there is a Wi-Fi extender or a Mesh network set-up, follow the steps on "Home Network with Wi-Fi Extender / Mesh Network".
- Update the PRISM+ Connect App to its latest version.
For Home Network with Wi-Fi Extender / Mesh Network
- Change the mobile phone and/or mobile hotspot name to be the same as the router's 2.4GHz Network SSID.
- Change the mobile hotspot password to be the same as the Wi-Fi router's password.
- Turn off the Wi-Fi on your mobile phone.
- Then, turn on your mobile hotspot.
- Start the pairing process.
Connect your Mobile Device to your Home or Office Wi-Fi
- Make sure your mobile device is connected to your Home or Office Wi-Fi network with Internet access.
- Tap "+" button on the upper right corner of your screen.
- Tap “PRISM+ Oasis".
Connect Remote Control to Ceiling Fan Device
- Stand about 2 to 3 meters away from the ceiling fan.
- Point the ceiling fan remote controller directly at your ceiling fan device.
- Press and hold the 8H button for 5 seconds until you hear a beep.
Home or Office Wi-Fi Network Sign In
- Select your Home or Office Wi-Fi network.
- Make sure that your mobile device is connected to the same network before moving to the next step.
- For users with Mesh Network, the Wi-Fi Name and Password are the same as your router’s.
Mobile Device to Wi-Fi Connection
- Make sure that your mobile device is connected to your Home or Office Wi-Fi network.
- Once your mobile device has successfully connected, it should appear in the Wi-Fi field as seen in the picture.
- Enter your Home or Office Wi-Fi Password.
- Make sure the password entered is correct.
- Tap "Continue".
Device Name Setup
- After tapping on the "Continue" button, wait for your mobile device to be connected to the internet.
- Once pairing is successful, you will be redirected to enter a name for your ceiling fan.
- It is recommended that you change the name of the device to a easily recognized word or phrase, like “bedroom fan” should you decide to use Google Home later on.
Device Location Setup
- If this is your first time pairing your ceiling fan, you will be redirected to create a "Location“.
- Otherwise, please proceed to tap on an existing "Location" to start controlling your aircon devices using the PRISM+ Home App.