📄 Booking Aircon Maintenance

Aircon Maintenance

PRISM+ is the first company to introduce in app maintenance and direct bookings for general servicing of your air-conditioning devices. 

There are 3 main functions to our maintenance utility:

  • Purchase a general servicing package.
  • Schedule a preferred date and time for the general servicing for your units.
  • Track the expiry dates for your standard or extended warranty.

General Servicing Package Subscription


  • To access the "Maintenance" dashboard, tap on the "Maintenance" icon at the bottom navigation bar on the main dashboard.
  • To subscribe to a General Servicing Package, tap on “Subscribe today” where you will be directed to our microsite to make the subscription.

General Servicing Scheduling


  • Tap on "Schedule A New Appointment" button where a form will be launched for you to fill out.
  • Select the preferred date and time for your general servicing appointment and our customer service team will get in touch with you within 2 business days to confirm your booking.

Warranty Activation


  • Your PRISM+ Zero warranty is based on the "Installation Date" of your aircon devices.
  • Tap on "Activate Warranty" on each of your paired aircon devices to be directed to a screen where you will need to key in your aircon device's installation date.
  • Once done, you will be able to view both your default standard warranty expiration date or your extended warranty expiration date. 

Enjoy 8 Years Full Coverage Warranty on both indoor and outdoor units if quarterly servicing is done with PRISM+. Otherwise, standard warranty terms apply.

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