🟢PRISM+ Connect Status

     


Status: Operational

 


Past Incidents

January 2024
Tuesday, 30 Jan 2024

Resolved
The problem has been successfully resolved, and no additional updates are necessary.
Tuesday, 30 Jan 2024 13:00 GMT+8

Investigating
Android and Apple users may encounter some issues accessing the App.
Tuesday, 30 Jan 2024 09:00 GMT+8

Monday, 18 Jan 2024

Resolved
The problem has been successfully resolved, and no additional updates are necessary.
Tuesday, 30 Jan 2024 10:28 GMT+8

Investigating
Android and Apple users may encounter some issues accessing the App.
Tuesday, 30 Jan 2024 09:00 GMT+8

Monday, 18 Jan 2024

Resolved
Apple users are advised to update their PRISM+ Connect App to Version 3.2.5.
Thursday, 18 Jan 2024 09:00 GMT+8

Investigating
Some Apple users may encounter instances of app crashes.
Tuesday, 16 Jan 2024 13:00 GMT+8

August 2023
Monday, 14 Aug 2023

Resolved
Android and Apple users are advised to update their PRISM+ Connect App to Version 1.2.26.
Thursday, 17 Aug 2023 09:00 GMT+8

Investigating
Android and Apple users might encounter a minor bug preventing them from viewing their "Ambient Temperature" data within the app.
Monday, 14 Aug 2023 09:00 GMT+8

July 2023
Monday, 03 Jul 2023

Resolved
Android users are advised to update their PRISM+ Connect App to Version 1.2.23.
Tuesday, 04 Jul 2023 17:00 GMT+8

Investigating
Android users may be facing a pairing issue with the Aircon and Ceiling Fan at the moment. As a workaround, kindly use an iPhone to pair.
Monday, 03 Jul 2023 09:00 GMT+8

June 2023
Thursday, 28 Jun 2023

Resolved
This issue has been resolved. Android users are advised to update their PRISM+ Connect App to Version 1.2.22.
Thursday, 30 Jun 2023 09:00 GMT+8

Investigating
Android users may be facing a pairing issue with the Aircon and Ceiling Fan at the moment. As a workaround, kindly use an iPhone to pair.
Thursday, 28 Jun 2023 08:00 GMT+8
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