If you are facing issues with your PC not being able to select the in-built microphone on your X340 PRO EVO or 49AL 240Hz do check and ensure the following:
- The microphone is enabled on the On-Screen Menu (OSD) of the monitor
- The monitor and PC/Laptop are connected via a USB-C connection
- If the PC/Laptop does not have a USB-C connection, use the USB A-B cable to connect the monitor to your device
When connected through an HDMI/DisplayPort connection, there will be no USB device data transmitted between the device and the monitor. Thus, a separate cable (USB A-B/USB C) is required for the microphone to be detected.
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Example set-ups for the above-mentioned:
- For devices with USB C port that supports both display and USB device
- For devices without a Type C port that supports display
** Normal USB C cable (none display) can be used to replace USB A-B cable for USB device connection as well