Product Related
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Can we purchase an extra ice box/egg tray/glass panels as spares?
Thanks for your interest! Currently, the spare components are not available for sale. However do continue to watch our webpage for any new launches or updates! -
How long is the power cable?
The power cable is approximately 1.8m in length -
At it's normal (unadjusted) height, what's the height from floor to base of fridge?
For top mount freezer models: Approximately 25mm
For side by side: Approximately 35mm -
What is the maximum angle that the refrigerator doors can be opened?
For top mount freezer models: 135 degrees
For side by side: 140 degrees
Installation Related
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How much space allowance is required for the refrigerator?
- The recommendation is to have a 5cm allowance from the top, back, and both sides.
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What if the ground is not level, is there anything that can be done?
- Do not worry! There are adjustable legs located at the front for adjustments (applicable for all models).
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How high can the refrigerator legs be adjusted?
- Approximately maximum of 10mm.
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What happens if the refrigerator is unable to fit through the main or kitchen door?
- The installer will be able to remove and reinstall the door (charges apply). If the situation requires, it is recommended to remove the refrigerator door.
- To arrange for this, kindly reach out to our friendly customer support officers via here.
Disposal Related
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Does the customer need to request in advance to dispose of their existing refrigerator?
- No, it is not required to request before delivery. Installers will help to dispose of the old refrigerator on the same day of delivery.