NOTE
After changing the old filter to the new filter, you will find that the filter health percentage does not revert back to 100% automatically. This is because a filter health percentage reset has to be done on the Aura after the filter change.
Step 1: Configuration on Air Purifier
- Turn off the PRISM+ Aura
- Switch off the power/unplug the adapter of the PRISM+ Aura for at least 5 seconds before switching it back on/plugging back the adapter.
- The PRISM+ Aura will automatically turn on with a click, and quickly turn the sphere downwards all the way down until you hear a click without touching the power button.
- Hold onto the power button until you hear a beep sound (roughly 5 seconds) and let go.
- Tap on the power button and the PRISM+ Aura again to turn on with an "open eye" emoji
(all LEDs turned on and blinking) - The PRISM+ Aura filter health % is now at 0% and is ready for reset if the above steps are followed correctly.
Step 2: Reset filter health
After completing Step 1 you can now reset the filter health percentage back to 100% by using either of the following methods
Reset setting via PRISM+ Connect Application
Go to device settings > “Filter reset” > “Confirm” Done
Manual reset on the Air Purifier
Hold onto the button in between the eyes until you hear 2 beeps! > Done
Once the following steps are completed, you should see that the filter health percentage is back at 100% again.
For video guidance, you may click on the following link from 5:54 onwards: