Adding Sentinal/Sentinal PRO into PRISM+ Connect
On the App
1. On the Dashboard page, select "+" or "Add device" button.
2. Select "Locks".
3. Select "Sentinal" or "Sentinal Pro".
4. Check if the selected option matches the physical device to be paired, then select "Continue" button.
On the Physical Device
5. Touch the lock's keypad lightly to awaken it.
6. Press and hold down the lock and unlock buttons at the back of the lock until you hear a voice command prompting you to enter the code on the keypad.
7. Enter the code 000# on the keypad.
Back to the App
8. Select "Continue" button and wait**.
9. Name the newly paired lock and save.
The newly paired PRISM+ Sentinel/Sentinel Pro will now appear on the Dashboard page.
**If the pairing fails at step 8, select "Restart pairing process" button and wait. Do consider restarting the application in the event that the pairing fails after multiple attempts.
1. On the Dashboard page, select "+" or "Add device" button.
2. Select "Locks".
3. Select "Sentinal" or "Sentinal Pro".
4. Check if the selected option matches the physical device to be paired, then select "Continue" button.
On the Physical Device
5. Touch the lock's keypad lightly to awaken it.
6. Press and hold down the lock and unlock buttons at the back of the lock until you hear a voice command prompting you to enter the code on the keypad.
7. Enter the code 000# on the keypad.
Back to the App
8. Select "Continue" button and wait**.
9. Name the newly paired lock and save.
The newly paired PRISM+ Sentinel/Sentinel Pro will now appear on the Dashboard page.
**If the pairing fails at step 8, select "Restart pairing process" button and wait. Do consider restarting the application in the event that the pairing fails after multiple attempts.
Adding Sentry/Sentry PRO into PRISM+ Connect
On the App
1. On the Dashboard page, select "+" or "Add device" button.
2. Select "Locks".
3. Select "Sentry" or "Sentry Pro".
4. Check if the selected option matches the physical device to be paired, then select "Continue" button.
On the Physical Device
5. Use a pin or other object to press and hold the reset button at the back of the lock until you hear a voice command prompting you to enter the code on the keypad.
6. Enter the code 000# on the keypad.
Back to the App
7. Select "Continue" button and wait**.
8. Name the newly paired lock and save.
The newly paired PRISM+ Sentry/Sentry Pro will now appear on the Dashboard page.
**If the pairing fails at step 7, select "Restart pairing process" button and wait. Do consider restarting the application in the event that the pairing fails after multiple attempts.
1. On the Dashboard page, select "+" or "Add device" button.
2. Select "Locks".
3. Select "Sentry" or "Sentry Pro".
4. Check if the selected option matches the physical device to be paired, then select "Continue" button.
On the Physical Device
5. Use a pin or other object to press and hold the reset button at the back of the lock until you hear a voice command prompting you to enter the code on the keypad.
6. Enter the code 000# on the keypad.
Back to the App
7. Select "Continue" button and wait**.
8. Name the newly paired lock and save.
The newly paired PRISM+ Sentry/Sentry Pro will now appear on the Dashboard page.
**If the pairing fails at step 7, select "Restart pairing process" button and wait. Do consider restarting the application in the event that the pairing fails after multiple attempts.
Deleting the device from PRISM+ Connect
1. On the main dashboard page, swipe left and the 'delete' button should show.
2. When the 'delete' button is selected, a prompt will show then press 'confirm'.
3. An OTP will be send to the main device phone number, key in the OTP then select 'Continue'.
Do take note that deleting the device will cause the device to be unpaired from the app and all data related to the device will be deleted.
2. When the 'delete' button is selected, a prompt will show then press 'confirm'.
3. An OTP will be send to the main device phone number, key in the OTP then select 'Continue'.
Do take note that deleting the device will cause the device to be unpaired from the app and all data related to the device will be deleted.