Tap anywhere to change view
1. Fingerprint Sensor
Using registered Fingerprint to unlock the door. Learn to create fingerprint access here.
Note:
If your finger is wet, sweaty, or shaky, it might cause the verification to fail.
2. Keypad
Using designated/registered PIN to unlock the gate. Learn to create various type of PIN here.
Do you know?
You will be able to create 5 different types of PIN codes based on the occassion. (Permanent, recurring, timed, one-time and temporary PIN).
Useful Tip:
Each time you wish to use the keypad, lightly tap it to activate it.
Note:
After 5 failed attempts, the keypad will automatically lock for 5 minutes. For every additional 5 failed attempts, the lockout period will increase by an additional 2 minutes.
You can bypass the lockout by unlocking the lock through the app.
Do you know?
You will be able to create 5 different types of PIN codes based on the occassion. (Permanent, recurring, timed, one-time and temporary PIN).
| Permanent | Allow you to set your desired passcode. This is the only passcode type where you can choose your own passcode, all other types of passcodes will generate a random passcode. |
| Recurring | Allow you to choose the start and end time and the recurring period (daily, weekend, weekdays, one specific day of the week) |
| Temporary | Allow you to set the start and end time and it recurs daily. |
| Timed | Allow you to set the start and end dates and times. |
| One-time | Are only valid for 6 hours from the time it is generated and can only be used once. |
Useful Tip:
Each time you wish to use the keypad, lightly tap it to activate it.
Note:
After 5 failed attempts, the keypad will automatically lock for 5 minutes. For every additional 5 failed attempts, the lockout period will increase by an additional 2 minutes.
You can bypass the lockout by unlocking the lock through the app.
3. RFID
Use the registered RFID cards or stickers to unlock the door. Learn how to register the RFID cards or stickers here.
Useful Tip:
You can affix your RFID cards to a readily accessible spot or stick the RFID label on your mobile phone, wallet, or other items for convenient access.
Useful Tip:
You can affix your RFID cards to a readily accessible spot or stick the RFID label on your mobile phone, wallet, or other items for convenient access.
4. Doorbell
Press this doorbell to notify the home owners.
Do you know?
This doorbell button also acts as the '#' and 'Enter' keys for the PIN code.
Do you know?
This doorbell button also acts as the '#' and 'Enter' keys for the PIN code.
5. Limit switch
Press and hold this button will allow you to turn the handle to access the mechnical keyhole.
Note:
The handle may be difficult to turn. For safety reasons, always ensure that someone is nearby to assist.
Note:
The handle may be difficult to turn. For safety reasons, always ensure that someone is nearby to assist.
6. USB-C port
Use this port to fully power up the door lock.
Do you know?
When charging your battery or if your smart lock runs out of power, you can temporarily power the smart lock using any USB-C power bank.
*If the power bank fails to power the smart lock, please contact us for assistance immediately.
Do you know?
When charging your battery or if your smart lock runs out of power, you can temporarily power the smart lock using any USB-C power bank.
*If the power bank fails to power the smart lock, please contact us for assistance immediately.
7. Facial Recognition Camera (PRO version ONLY)
Using your registered face to unlock the door. Learn to register face here.
Do you know?
The facial recognition camera has a wide-angle view, so it does not require the user to look directly into the camera for facial detection.
Useful Tip:
Ensure there is no obstruction in front of the camera if you wish to use the facial recognition unlock feature.
Do you know?
The facial recognition camera has a wide-angle view, so it does not require the user to look directly into the camera for facial detection.
Useful Tip:
Ensure there is no obstruction in front of the camera if you wish to use the facial recognition unlock feature.
8. Unlock button
Press this button to unlock the door.
Do you know?
There’s a sensor at the back of the handle.
Useful Tip:
Always hold the handle to use this button to unlock the door. The sensor must detect your hand before you can press it.
Note:
This button won't work if the door lock has no power.
Do you know?
There’s a sensor at the back of the handle.
Useful Tip:
Always hold the handle to use this button to unlock the door. The sensor must detect your hand before you can press it.
Note:
This button won't work if the door lock has no power.
9. Mechanical keyhole
Using the Mechanical key to open the Door lock.
Useful Tip:
The mechnical key should always be inserted in horizontally to the Mechnical keyhole.
Useful Tip:
The mechnical key should always be inserted in horizontally to the Mechnical keyhole.
10. Knob
Use this Knob to Unlock the Door.
Do you know?
This knob and mechanical keyhole are the only two features that can be used regardless of whether the door lock has power.
Useful Tip:
Every 6 months, check to ensure this knob is functional. If it does not work, please contact us immediately.
Do you know?
This knob and mechanical keyhole are the only two features that can be used regardless of whether the door lock has power.
Useful Tip:
Every 6 months, check to ensure this knob is functional. If it does not work, please contact us immediately.
11. Lock/Unlock Button
Physical buttons to lock/unlock the Smart Door Lock.
Do you know?
By pressing both the lock and unlock buttons simultaneously and entering a set of PINs, you will be able to reset the door lock. Learn more here.
*Please note that resetting the door lock will result in all saved data being deleted, including fingerprints, RFID entries, PINs, facial recognition data (for PRO versions), and paired devices.
Note:
If the door lock has no power, these buttons will not work.
Do you know?
By pressing both the lock and unlock buttons simultaneously and entering a set of PINs, you will be able to reset the door lock. Learn more here.
*Please note that resetting the door lock will result in all saved data being deleted, including fingerprints, RFID entries, PINs, facial recognition data (for PRO versions), and paired devices.
Note:
If the door lock has no power, these buttons will not work.
12. Battery Case
Use to store the Li-lon Replaceable battery.
Remove the top cap and pull out the battery using the string attached.
Do you know?
The Sentinel and Sentinel PRO have different battery lives. The Sentinel battery lasts 8 to 12 months, while the Sentinel PRO lasts 6 to 9 months. (depending on usage)
Useful Tip:
When you need to charge your battery, it is recommended to do so overnight for convenience and better security.
Note:
While charging your battery, you will not be able to use most of the features to unlock the lock, such as remote control, RFID card, PIN, fingerprint, or facial recognition* and lock/unlock button.
You will only be able to unlock the door using the emergency key or the physical knob.
*Facial Recognition function is only applicable to the PRO version.
Remove the top cap and pull out the battery using the string attached.
Do you know?
The Sentinel and Sentinel PRO have different battery lives. The Sentinel battery lasts 8 to 12 months, while the Sentinel PRO lasts 6 to 9 months. (depending on usage)
Useful Tip:
When you need to charge your battery, it is recommended to do so overnight for convenience and better security.
Note:
While charging your battery, you will not be able to use most of the features to unlock the lock, such as remote control, RFID card, PIN, fingerprint, or facial recognition* and lock/unlock button.
You will only be able to unlock the door using the emergency key or the physical knob.
*Facial Recognition function is only applicable to the PRO version.