Soundbar: Why is the subwoofer not pairing with the soundbar?

Your soundbar and subwoofer will automatically pair once powered on but if you somehow noticed that the subwoofer is not working, please try to manually pair it by following the steps below:


  1. Before pairing, turn off and unplug both the soundbar and subwoofer from the power socket. After 3 minutes, replug the unit then press and hold the subwoofer's Pair button until the Pair indicator starts blinking.
  2. To start pairing, turn on the soundbar by pressing the remote control or the soundbar's power button.
  3. Once successfully paired, the Pair indicator will stop blinking.

Why is the subwoofer not emitting audio except low-frequency bass?

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