When can I expect to receive my order?

Pre-Orders

For all Pre-Orders, the estimated time of arrival (ETA) will be indicated in the respective product page (an example of ETA as shown below).

Preorder_ETA.png

Do be rest assured that at PRISM+, our dedicated team is always closely monitoring the stocks arrival!

 

  • For Pre-Orders of Monitor / Monitor Arms / TV Stands / Android TV Contactless Deliveries:

Once the stock arrives, your order will be processed by the delivery team. You will then receive a notification for the order processed through email and SMS.

 

  • For Pre-Orders of Android TV Set-Ups:

Once it has arrived and ready to be shipped, our team will contact you to make any delivery arrangements.

IN-STOCK Monitor / Monitor Arms / Q32 TV or TV Stands* / Soundbars
Kindly allow 2-4 working days for your item(s) to be shipped to you (unless stipulated differently on the product page).

*Please note this apply for Q32 TV Free Contactless Delivery, as well as all TV Stands with "Delivery Only" option selected.
IN-STOCK Android TVs Set-Ups
Kindly allow 2-4 working days for our delivery partners to contact you for a delivery arrangement. Please keep your phone line active and keep an eye for a number starting with +65!



Kindly note:

  • Working days exclude weekends and Public Holidays.
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