Q Series Android TV: Chromecast Troubleshooting

If you have an Android TV, you can cast content such as photos and videos from your phone, tablet, or laptop to your TV screen. In this way, your phone acts as a remote control for the content that you are watching on your TV. To do this, your phone or any other casting device should be on the same Wi-Fi network as your TV. Once you’ve ensured that, you can follow the steps below to use Chromecast on your Android TV.

  • Open the app that has the content you want to cast.

  • In the app, find the cast icon that looks like a rectangle with a Wi-Fi symbol in one corner.

  • Once you find the cast icon, tap on it, and choose the name of your TV.

  • When the cast icon changes color, it means you are successfully connected to your TV.

  • You should now be able to see your media on it.

If you have trouble casting, follow the steps below to make sure it’s enabled on your Android TV.

  • On your remote, press the home button.

  • On your TV, at the top right, select Settings.

  • Select Apps.

  • Under System apps, select Google Cast Receiver.

  • Check that it’s turned on.

 

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