Skip to main content
Logo
Submit a request Sign in
  1. PRISM+
  2. FAQ

FAQ

Commonly asked questions

Terms and Conditions

  • Where to find the serial number?
  • What is our Terms of Service?

Payment

  • Pace FAQs
  • How to check if Pace Voucher was applied
  • Pace Payment Guide
  • Pace Sign Up Guide
  • How to check if Grab Voucher was applied
  • Atome Sign Up FAQ
See all 9 articles

Delivery

  • Can I pick up my monitor from your showroom if I purchase via Lazada?
  • I entered the wrong name/delivery address in my order, how can I rectify it?
  • When will my order arrive?

Warranty

  • Extended Warranty FAQ
  • Extended Warranty Terms & Conditions
  • What do I do if I face an issue with my purchase?
  • Do I need to register to get a PRISM+ warranty?

Order

  • PRISM+ Popup Experience Store @ Hipvan
  • What is our Shipping Policy?
  • Has my order been successful?
  • Can I make a purchase over the phone?
  • How can I change/cancel my order?

© PRISM+