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Product Installation & Troubleshooting
Product Installation & Troubleshooting
Let's get everything working!
Soundbars
Soundbar: What is a subwoofer?
Subwoofer Connection Dropping Out
Soundbar: Why am I not getting Dobly Atmos on Symphony?
Soundbar: Why is the remote not working?
Soundbar: Why is there no audio emitting from the soundbar?
Soundbar: Why is the subwoofer not pairing with the soundbar?
See all 10 articles
Monitors
Identifying what ports a laptop have for displaying to an external monitor?
How to install X-series and C-series monitor stand
I have a high refresh rate monitor but it is showing 60Hz on my display setting. What should I do?
How to check/change the refresh rate of my monitor?
How to check/change the resolution of my monitor?
What is the main difference between the different models of the Nomad Portable Monitors?
See all 19 articles
Televisions
Android TV: Guide to Google Assistant
AL Series OLED TV: Preventing Image Retention
Android TV: How do I screen cast/screen mirror my iPhone or iPad to the TV?
Android TV: Why is my TV describing/saying out the information shown on the screen?
Android TV: Why does my TV turn on by itself?
Smart TV (E-Series): Why is my remote control not working?
See all 30 articles
TV Stands
How do I set-up my TV stand?
Is installation provided if I order the Kanva Stand?
What's the maximum screen size the Kanva Stand can take?
Is the Kanva TV Stand secure/stable?
Monitor Arms
How do I assemble my monitor arm?
How do I know which monitor arm suits my set up?
How to Set-up Monitor Onto the Arm Using Spacers
How to Mount the Monitor onto the Monitor Arm and adjust to the Desired Height